Refund policy

Bean & Bristle Coffee Co. – Return & Refund Policy

At Bean & Bristle Coffee Co., we want every customer to enjoy their purchase. If something isn't right with your order, please contact us so we can help.

Coffee Products

Because coffee is a consumable food product, we generally cannot accept returns of coffee once it has been delivered.

If your coffee arrives damaged, defective, or incorrect, please contact us at beanandbristlecoffee@gmail.com with your order number, a description of the issue, and photographs when applicable.

We will review the situation and determine whether a replacement, refund, or other appropriate resolution is available.

Coffee Subscriptions

Barnaby's Coffee Club subscriptions may be canceled at any time, with no minimum purchase requirement.

Canceling a subscription prevents future recurring orders. Orders already processed or shipped may not be eligible for cancellation or refund.

Apparel and Merchandise

Apparel and merchandise may be produced specifically for each order.

If an item arrives damaged, defective, or incorrect, please contact us with your order number and photographs of the issue.

Returns or exchanges for sizing, color preference, or changes of mind are not generally accepted for made-to-order merchandise, except where required by applicable law.

Refunds and Replacements

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Nothing in this policy limits any rights customers may have under applicable consumer protection laws.

Contact Us

For assistance with any order, please email:

beanandbristlecoffee@gmail.com

Please include your order number so we can assist you promptly.